Privacy Policy

Last Updated: May 26, 2025

Hybrid Coco (https://hybridcoco.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase products, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Information you provide, such as your name, email address, phone number, billing and shipping address, and payment details when you place an order or create an account.
Non-Personal Information: Data about your browsing behavior, such as IP address, browser type, device information, pages visited, and time spent on the website, collected through cookies and similar technologies.
Order Information: Details about the products you purchase, order history, and transaction details.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you place an order, create an account, sign up for newsletters, or contact us.
Automatically: Through cookies, web beacons, and analytics tools when you visit our website.
From Third Parties: From payment processors, shipping providers, or marketing partners, where applicable.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders, including shipping and payment processing.
Communicate with you about your account, orders, or customer service inquiries.
Send promotional emails or newsletters (if you opt in).
Improve our website, products, and services through analytics and user feedback.
Prevent fraud and ensure the security of our website.
Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

Service Providers: Third parties that assist with payment processing, shipping, website hosting, or analytics (e.g., payment gateways, courier services).
Legal Authorities: If required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security, and you share information at your own risk.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we hold about you.
Object to or restrict certain data processing activities.

To exercise these rights, contact us at support@hybridcoco.com.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including for hosting or service provider operations. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing information.

11. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@hybridcoco.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.